Most useful information for elder health and safety

1. Social work services
2. How to contact a social worker

Privacy using social work services

We respect your right to privacy.

1. Continence Aids Payment Scheme
2. How to apply

Providing more information for your Continence Aids Payment Scheme application

You may need to give us extra documents as part of your CAPS application.

1. Pensioner Concession Card
2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

1. Queensland Rainfall and Flooding, February to March 2026
2. Australian Government Disaster Recovery Payment

Who can get Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

1. Northern Territory Flooding, February to March 2026
2. Australian Government Disaster Recovery Payment

How much NT Flooding, February to March 2026 - Australian Government Disaster Recovery Payment you can get

Australian Government Disaster Recovery Payment is a lump sum payment.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Digital card

Have your concession or health care card with you everywhere you take your smart mobile device.