How to contact social work services
You can speak to a social worker over the phone.
Security for Home Equity Access Scheme loans
Your security for the Home Equity Access Scheme loan is the equity you have in Australian real estate.
Renewing or replacing a Commonwealth Seniors Health Card
If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.
Travel outside Australia rules for JobSeeker Payment
There are rules about when you can get JobSeeker Payment when you travel outside Australia.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
How much Pharmaceutical Allowance you can get
You’ll get the allowance with your regular payment each fortnight.
Change of circumstances when you get Special Benefit
We need to know about changes that could reduce, increase or stop your Special Benefit payment.
What happens if your Centrelink payment summary changes
If there’s a change to your payment summary details, we’ll send you a letter to let you know. The letter will tell you what payment summary detail changed and the tax year it’s for.
Getting a medical certificate for Parenting Payment
If you get Parenting Payment there are some reasons you may need to give us a medical certificate.
Working while you get Carer Payment
You may still get Carer Payment if you work up to 100 hours in a 4 week period. There are rules you need to meet.