Support at Home is coming on 1 November
The Support at Home Program will soon replace the Home Care Package Program and Short Term Restorative Care Programme.
Changes to the way we collect and check your aged care financial information
From 1 November 2025, the way we collect and check your financial information to assess your residential aged care contributions is changing.
If a loved one has died, we have help in your language
We have information about payments and support available in 11 languages.
We’re changing some of the things you can use Centrepay for
As part of Centrepay reforms, we’re making changes to our service reasons to better protect you. Some service reasons will be removed by 1 November 2026.
How we support farmers and their partners during times of financial hardship
We’re helping our Farm Household Allowance (FHA) customers by using video chat.
Don’t let your child’s Youth Allowance payment stop
If your dependent child gets Youth Allowance, we may have sent them a letter asking for your income details.
Don’t let your child’s ABSTUDY payment stop
If your child gets ABSTUDY, we may have sent them a letter asking for your income details.
Get a head start and control your finances early
We have information and services to help you build your money skills.
Changes to residential care lump sum accommodation payments are coming
Your residential care provider may calculate and deduct retention amounts. These deductions will help aged care homes maintain and improve their facilities.
New compulsory repayment rules for student loans
If you have a HELP, Student Startup Loan or ABSTUDY Student Startup Loan, there are some changes you need to know about.