Most useful information

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your advance payments

Instructions on how to repay or adjust your advance payments using your Centrelink online account.

Access to information

Providing you a number of ways to access documents and the information we have.

1. Parental Leave Pay
2. Who can get it

Meeting the income test for Parental Leave Pay

To get Parental Leave Pay, you must meet an income test.

1. Top payments
2. Age Pension

How to manage your Age Pension payment

Your options and obligations for Age Pension.

1. Employment income reporting
2. When to report

Scheduled reporting

If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.