Most useful information

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Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Employment income reporting
  2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. Home Equity Access Scheme
  2. How to manage your loan

Repay your loan under the Home Equity Access Scheme

You can repay the loan you get under the Home Equity Access Scheme in part or full at any time.

  1. Top payments
  2. Early release of superannuation

How to apply to release your superannuation early

The way you apply for early access to your super depends on the reason you need it.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Top payments
  2. Home Equity Access Scheme

How to manage your loan under the Home Equity Access Scheme

Your options and obligations for the Home Equity Access Scheme.

Penalties for not meeting mutual obligation requirements

You may get financial penalties if you don’t meet your mutual obligation requirements as a job seeker. Some financial penalties and payment cancellations are currently paused.

Manage your Centrelink payment

If you get a payment, you’ll have some regular commitments you need to meet. If you don’t, your payment may stop.

  1. Age Pension
  2. Who can get it

Assets test for Age Pension

The assets test helps us work out if you can get paid Age Pension. It also affects how much you'll get.

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Page last updated: 16 July 2026.
QC 60800