What financial help is available for disasters
How we may be able to help you financially if you’ve been affected by a disaster.
We have information in different languages about What financial help is available for disasters
Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.
You may be able to get a disaster payment from us. It’ll depend on your situation and if you’re in a disaster declared area.
If you get an income support payment or Family Tax Benefit Part A, you may be eligible for an advance payment.
You’ll need to pay it back later out of your payments from us.
If you’ve had an advance payment in the past 12 months you may not be eligible.
Talk to our staff about an advance payment at a service centre.
Additional Child Care Subsidy (ACCS) Temporary Financial Hardship
This is short-term help for families who use child care and are experiencing significant financial hardship. You can get it for up to 13 weeks. You don’t need to meet the Child Care Subsidy (CCS) activity test. This means you can access up to 100 hours of subsidised child care per fortnight.
To claim this payment you must:
- be eligible or already get CCS
- have experienced temporary financial hardship due to an event that happened in the last 6 months
- have a substantially reduced ability to pay child care fees.
Other government assistance
Australian Government agencies can provide relief and recovery services and support. Find out more through the online tool Recovery Connect.
Find a payment
You may be eligible to claim disaster assistance. You may also be eligible for other income support payments. Use our Payment and Service Finder to check.
Page last updated: 1 April 2021
This information was printed 26 October 2021 from https://www.servicesaustralia.gov.au/individuals/subjects/what-financial-help-available-disasters. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.