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We’ll be at the following locations to help you claim disaster payments and access other services. Please be aware this can change at short notice.
Service centres, Agents and Access Points
Find your nearest service centre, Agent or Access Point using Find us.
Mobile Service Centres
New South Wales
| District | Name and location | Date and time |
|---|---|---|
| Lismore | Blue Gum - Harold Frederick car park, Dawson Street, Lismore | 20 May, 9 am to 4 pm |
Community servicing and mobile servicing team locations
New South Wales
| District | Name and location | Date and time |
|---|---|---|
| Tweed | Uki Community Hall, Kyogle Road, Uki | 20 May, 10:30 am to 4:30 pm |
Temporary service centres
| NSW district | Name and location | Date and time |
|---|---|---|
| Lismore | Goonellabah Community Centre, 27 Oliver Avenue, Goonellabah | Monday to Friday, 8:30 am to 4:30 pm |
| Murwillumbah | Shop 7 Sunnyside Mall, corner of Brisbane and Wollumbin Streets, Murwillumbah | Monday to Friday, 8:30 am to 4:30 pm |
Recovery hubs or centres
New South Wales
| NSW district | Name and location | Date and time |
|---|---|---|
| Ballina | Ballina Surf Club, Lighthouse Beach Parade, East Ballina | 20 May, 9:00 am to 4:30 pm |
| Wardell District War Memorial Hall, 49 Richmond Street, Wardell | 20 May, 10 am to 4 pm | |
| Clarence Valley | Grafton Recovery Centre, 32 Prince Street, Grafton | 20 May, 9 am to 4 pm |
| Maclean Recovery Assistance Point, 50A River Street, Maclean | 20 May, 9 am to 4 pm | |
| Hawkesbury | South Windsor Family Centre, 6 Greenhills Way, South Windsor | 20 May, 10 am to 4 pm |
| Lismore | Lismore Recovery Centre, Southern Cross University, University Bar, Building J, University Loop Road, Lismore | 20 May, 9:00 am to 4:30 pm |
| Tweed | Murwillumbah TAFE/Civic Centre, 10-14 Tumbulgum Road, Murwillumbah | 20 May, 9 am to 5 pm |
Queensland
| QLD district | Name and location | Date and time |
|---|---|---|
| Lockyer Valley |
Gatton Community Recovery Hub, Gatton RSL Club, 52 Crescent Street, Gatton |
20 May, 9 am to 5 pm |
|
Laidley Community Recovery Hub, Laidley Sports Complex and Recreational Reserve, Whites Road, Laidley |
20 May, 9 am to 5 pm | |
| Southern Downs |
Warwick Community Recovery Hub, Southern Downs Industry Education Association (SDIEA), 163 Palmerin Street, Warwick |
20 May, 9 am to 5 pm |