Where to find us

If you’re affected by a natural disaster, you can find us in your community.

We’ll be at the following locations to help you claim disaster payments and access other services. Please be aware this can change at short notice.

Service centres, Agents and Access Points

Find your nearest service centre, Agent or Access Point using Find us.

Mobile Service Centres

New South Wales

District Name and location Date and time
Lismore Blue Gum - Harold Frederick car park, Dawson Street, Lismore 20 May, 9 am to 4 pm

Community servicing and mobile servicing team locations

New South Wales

District Name and location Date and time
Tweed Uki Community Hall, Kyogle Road, Uki 20 May, 10:30 am to 4:30 pm

Temporary service centres

NSW district Name and location Date and time
Lismore Goonellabah Community Centre, 27 Oliver Avenue, Goonellabah Monday to Friday, 8:30 am to 4:30 pm
Murwillumbah Shop 7 Sunnyside Mall, corner of Brisbane and Wollumbin Streets, Murwillumbah Monday to Friday, 8:30 am to 4:30 pm

Recovery hubs or centres

New South Wales

NSW district Name and location Date and time
Ballina Ballina Surf Club, Lighthouse Beach Parade, East Ballina 20 May, 9:00 am to 4:30 pm
Wardell District War Memorial Hall, 49 Richmond Street, Wardell 20 May, 10 am to 4 pm
Clarence Valley Grafton Recovery Centre, 32 Prince Street, Grafton 20 May, 9 am to 4 pm
Maclean Recovery Assistance Point, 50A River Street, Maclean 20 May, 9 am to 4 pm
Hawkesbury South Windsor Family Centre, 6 Greenhills Way, South Windsor 20 May, 10 am to 4 pm
Lismore Lismore Recovery Centre, Southern Cross University, University Bar, Building J, University Loop Road, Lismore 20 May, 9:00 am to 4:30 pm
Tweed Murwillumbah TAFE/Civic Centre, 10-14 Tumbulgum Road, Murwillumbah 20 May, 9 am to 5 pm

Queensland

QLD district Name and location Date and time
Lockyer Valley

Gatton Community Recovery Hub, Gatton RSL Club, 52 Crescent Street, Gatton

20 May, 9 am to 5 pm

Laidley Community Recovery Hub, Laidley Sports Complex and Recreational Reserve, Whites Road, Laidley

20 May, 9 am to 5 pm
Southern Downs

Warwick Community Recovery Hub, Southern Downs Industry Education Association (SDIEA), 163 Palmerin Street, Warwick

20 May, 9 am to 5 pm

Page last updated: 19 May 2022