What your commitments are
There are some things you must do to keep getting your Parenting Payment.
While getting Parenting Payment you need to:
- tell us about changes to your circumstances
- report your income
- confirm or update your and your partner’s current earnings, if we ask.
Depending on your circumstances, you may also need to either:
- meet mutual obligation requirements
- take part in ParentsNext.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while getting Parenting Payment from us. You’ll have these requirements once your youngest child turns 6.
Job seekers in Victoria
If you live in Victoria, you should continue to meet the limited requirements introduced on 9 June. This means you should engage with your employment services provider online or over the phone. No penalties or suspensions will apply if you can’t. We’ll let you know when this changes.
Job seekers in other states and territories
We’re slowly reintroducing mutual obligation requirements.
From 4 August 2020, you need to agree to the tasks and activities in your Job Plan. This may include job searches. These were previously paused due to Coronavirus (COVID-19).
You must attend all appointments, either online or over the phone. This applies whether we manage you, or you’re with an employment services provider.
Read about mutual obligation requirements.
From 4 August, your payment may be cancelled for at least 4 weeks if you refuse suitable work without a reasonable excuse.
This is called a work refusal failure. You’ll get one if you either:
- don’t accept a suitable job offer
- don’t start a job you’ve accepted.
You must accept suitable work if it’s offered, even if it’s not the kind of work you used to do, or prefer.
If your payment is cancelled for refusing suitable work, you won’t be able to get a payment again for at least 4 weeks.
This doesn’t apply if you’re in the Community Development Program or ParentsNext.
Keep in mind, there are no penalties if you live in Victoria.
Read more about when penalties apply.
You may be exempt from mutual obligation requirements in certain circumstances. This includes if you’re impacted by coronavirus (COVID-19).
If you get JobKeeper Payment
If you get JobKeeper Payment you don’t have to meet mutual obligation requirements. We’ll let you know if this changes.
If you’re referred to an employment services provider, phone us on your regular payment line. We’ll tell you if you’re exempt or not.
Read about what exemptions may apply.
Report employment income
How much you and your partner earn affects your payment. To pay you the right amount we need to know what you both earn every 2 weeks, even if it’s $0.
You can report your income every 2 weeks:
- using your Centrelink online account through myGov
- using the Express Plus Centrelink mobile app
- by calling 133 276 (13 EARN).
Read about income reporting.
Change of circumstances
You must tell us if things change as it may affect your Parenting Payment.
Read about what you need to tell us.
Mutual obligation requirements are tasks and activities you agree to while getting certain payments from us.
ParentsNext connects you to local support services to help you with your study and work goals.
We need to know about changes to your or your partner’s situation. If you don’t tell us when these changes happen, you may get a debt you’ll have to pay back.
If you’re a member of a couple, it can affect what payments you can get and your payment rate.
If we’ve sent a letter to your myGov Inbox asking you to confirm current earnings, read this page. You need to confirm your and your partner’s earnings if we ask.
How much you or your partner earn affects your payment. We need to know what you both earn so we can pay you the right amount.
Your options for Parenting Payment.
Page last updated: 18 September 2020
This information was printed 22 September 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/parenting-payment/what-your-commitments-are. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.