How to report and manage your payment
There are things you need to do while you’re getting JobSeeker Payment. This includes looking for work, unless you have an exemption.
To keep your payment you'll need to:
- report your income for the past 14 days every 2 week even if it's 0
- keep your commitments by doing the things you agreed to in your Job Plan
- tell us about any changes to your circumstances
- tell us if you move or you’re thinking about moving to a new area
- tell us if you’re going overseas.
Report your income
If your claim is successful, you’ll need to report your income to get your first payment.
Every 2 weeks you need to tell us what you and your partner earned in the last 14 days.
You’ll need to report your income even if it’s $0. If you don’t report every 2 weeks your payment will stop. We’ll tell you which dates you must report on and when your income reporting will start. If you report late, your payment will be late.
You can report:
- through your Centrelink online account
- using the Express Plus Centrelink mobile app
- by calling 133 276 (13 EARN)
Read about how to report the right amount.
Working Credit lets you keep more of your JobSeeker Payment and benefits while you're working.
Read more about Working Credit.
Your Job Plan
When you get JobSeeker Payment you may need to agree to a Job Plan. This forms part of your mutual obligation requirements. You agree to the Job Plan with us or with your employment services provider.
The Job Plan sets out the things you agree to do. It gives you the best chance of getting a job. The Job Plan can include applying for jobs, training or studying.
When you report your income every 2 weeks you also confirm you’re doing what your Job Plan says.
Your employment services provider tells us if you haven’t done what your Job Plan says.
Read more about when penalties apply.
If you don’t do the things in your Job Plan we can reduce or stop your payments.
You may even end up with a debt you'll need to repay.
Employment Services Assessments
Talk to your provider if you’re finding it hard to do the things in your Job Plan.
You may need to go to an Employment Services Assessment. This assessment helps us understand:
- your barriers to work
- your capacity to work due to disability, illness or injury
- the best employment services program to suit you, if needed.
How much you or your partner earn affects your payment. We need to know what you both earn so we pay the right amount.
If you’re a member of a couple, it can affect what payments you can get and your payment rate.
You need to tell us if your circumstances change when you get JobSeeker Payment.
You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us. Cancelling your payment is fast and easy and helps you avoid a debt.
We'll assess the impact of your disability, illness, injury or other barriers to work.
Page last updated: 4 May 2020
This information was printed 14 July 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/jobseeker-payment/how-report-and-manage-your-payment. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.