How to report and manage your payment

There are things you need to do while you’re getting JobSeeker Payment. This includes looking for work, unless you have an exemption.

You may get JobKeeper payment through your employer. You need to check with them before you claim a payment with us. Read how JobKeeper payment could affect you.

To keep your payment you'll need to:

Report your income

If your claim is successful, you’ll need to report your income to get your first payment.

Every 2 weeks you need to tell us what you and your partner earned in the last 14 days.

You’ll need to report your income even if it’s $0. If you don’t report every 2 weeks your payment will stop. We’ll tell you which dates you must report on and when your income reporting will start. If you report late, your payment will be late.

You can report:

Read about how to report the right amount.

Working Credit

Working Credit lets you keep more of your JobSeeker Payment and benefits while you're working.

Read more about Working Credit.

Your Job Plan

When you get JobSeeker Payment you may need to agree to a Job Plan. This forms part of your mutual obligation requirements. You agree to the Job Plan with us or with your employment services provider.

The Job Plan sets out the things you agree to do. It gives you the best chance of getting a job. The Job Plan can include applying for jobs, training or studying.

When you report your income every 2 weeks you also confirm you’re doing what your Job Plan says.

Your employment services provider tells us if you haven’t done what your Job Plan says.

Read more about when penalties apply.

If you don’t do the things in your Job Plan we can reduce or stop your payments.

You may even end up with a debt you'll need to repay.

Employment Services Assessments

Talk to your provider if you’re finding it hard to do the things in your Job Plan.

You may need to go to an Employment Services Assessment. This assessment helps us understand:

  • your barriers to work
  • your capacity to work due to disability, illness or injury
  • the best employment services program to suit you, if needed.

Page last updated: 4 May 2020