Find us

Find us at one of our service centres. We can help with payment and service information for Centrelink, Medicare and Child Support.

Coronavirus (COVID-19) support and payments

We’re experiencing a high demand for our services.

If you already get a payment from us, you don’t have to do anything to get the extra financial assistance. We already have your details.

Find out how best to access our services.

We’ll close on Friday, 10 and Monday 13 April 2020 for the Easter holiday. Read more about public holiday closures, reporting and payment arrangements.

Don’t forget, you may be able to use self service. Check if your local service centre offers this before you visit.

We offer a range of services online or through our mobile apps.

If you need to visit a service centre, please remember:

  • claims and enquiries may take time, come in early so we have time to help you
  • bring any relevant documents with you, not having them may delay the process
  • our offices experience peak times - plan your visit, this may help you to avoid a long wait time.

Find a service centre near you

Self service terminals

If you don’t have the internet at home you can use our self service terminals. Find out more about self service.

Page last updated: 7 April 2020