Customer service changes

Sometimes there can be an interruption or extension to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

Face to face

Visiting a service centre

Temporary service centres

NSW District Name and location Date and time
Murwillumbah Shop 7 Sunnyside Mall, corner of Brisbane and Wollumbin Streets Monday to Friday, 8:30 am to 4:30 pm

We’re also attending recovery centres to help you access disaster payments and services in flood affected areas. Check where you can find us in disaster affected communities.

Temporary service centre closures

New South Wales

  • Murwillumbah, 107-113 Wollumbin Street, Murwillumbah NSW 2484

Public Health Alert

Service centres currently not booking appointments

Due to COVID-19 restrictions, some service centres are currently not booking appointments. Check if this affects your local service centre. If you don’t need to visit us, you can use one of our self service options.

Page last updated: 8 March 2022