Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

on this page

Face to face

Temporary service centre closures

You can manage most of your business with us online or by calling us.

Northern Territory

  • Tiwi Islands, Lot 397 Kerinauia Highway, Wurrumiyanga NT 0822.

Digital

Medicare online account

Scheduled Outage

Medicare online account will be unavailable from 12:00am to 1:00am AEDT Sunday 23 November due to scheduled maintenance. We apologise for any inconvenience.

Page last updated: 22 July 2025.
QC 26276