Customer service changes

Sometimes there can be an interruption or extension to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.

Current notices

We’ll close on Friday 10 and Monday 13 April 2020 for the Easter holiday. Read more about public holiday closures, reporting and payment arrangements.

Extended opening hours

From 25 March 2020 the following service centres will be open from 8 am to 5 pm Monday to Friday. They'll also open from 9:30 am to 3:30 pm Saturday and Sunday.

Australian Capital Territory

Tuggeranong - Cnr Anketell Street and Reed Street, South Tuggeranong ACT 2900.

New South Wales

Merrylands - 207-209 Pitt Street, Merrylands NSW 2160.

Liverpool - 211-231 Northumberland Street, Liverpool NSW 2170.

Chatswood - 56-64 Archer Street, Chatswood NSW 2067.

Northern Territory

Palmerston - 2 Maluka Street, Palmerston NT 0830.

Queensland

Beenleigh - Stockyard Lane, Beenleigh QLD 4207.

Townsville - 307-311 Ross River Road, Aitkenvale QLD 4814.

Strathpine - 242 Gympie Road, Strathpine QLD 4500.

Stones Corner - Cnr Logan Road and Cornwall Street, Stones Corner QLD 4120.

South Australia

Norwood - 49 Edward Street, Norwood SA 5067.

Victoria

Box Hill - 3-13 Harrow Street, Box Hill VIC 3128.

Sunshine - 103 Harvester Road, Sunshine VIC 3020.

Darebin - 251 Murray Road, Preston VIC 3072.

Western Australia

Victoria Park - 117-121 Shepperton Road, Victoria Park WA 6100.

Page last updated: 30 March 2020