Customer service changes
Sometimes there can be an interruption or extension to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.
Digital
Child Support online account
Child Support online account scheduled maintenance
Scheduled maintenance is being conducted from 7:30am AEST on Saturday 15 May for a few hours. During this time, Child Support online account will be unavailable. We apologise for any inconvenience.
Express Plus Child Support mobile app
Express Plus Child Support mobile app scheduled maintenance
Scheduled maintenance is being conducted from 7:30am AEST on Saturday 15 May for a few hours. During this time, the Express Plus Child Support mobile app will be unavailable. We apologise for any inconvenience.
Centrelink online account
Centrelink online account scheduled maintenance
Scheduled maintenance is being conducted from 10pm AEST on Saturday 15 May for a few hours. During this time, Centrelink online account will be unavailable. We apologise for any inconvenience.
Express Plus Centrelink mobile app
Express Plus Centrelink mobile app scheduled maintenance
Scheduled maintenance is being conducted from 10pm AEST on Saturday 15 May for a few hours. During this time, the Express Plus Centrelink mobile app will be unavailable. We apologise for any inconvenience.
Face to face
Office closures
Some of our service centres are temporarily closed.
Victoria:
- Benalla - 22 Church Street, Benalla, VIC, 3672.
Visiting a service centre
Check local COVID-19 restrictions about wearing a face mask before you enter our service centres.
Page last updated: 14 April 2021
This information was printed 13 May 2021 from https://www.servicesaustralia.gov.au/individuals/contact-us/customer-service-changes. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.