Customer service changes

Sometimes there can be an interruption or extension to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.

Current notices

We are conducting maintenance from approximately 1 am AEST on Friday 10, Saturday 11, Sunday 12, and Monday 13 April 2020 for a few hours, and from approximately 10:30 pm AEST Monday 13 April 2020. During these times, Centrelink online accounts and the Express Plus Centrelink mobile app will be unavailable. We apologise for any inconvenience.
Our Job Seeker phone line will be available from 9 am to 5 pm AEST on Saturday 11 April and 9 am to 5 pm AEST on Easter Monday 13 April 2020.

Office closures

The following service centres are temporarily closed. To find your nearest service centre, visit our Find us page.

New South Wales

Office Address
Yamba Shop 39, 1-3 Treeland Drive, Yamba, NSW 2464

Northern Territory

Office Address
Groote Eylandt Lot 403A Angurugu, NT, 0822
Hermannsburg Lot 58 Ntaria Community, Hermannsburg, NT, 0872
Papunya Papunya Road, Papunya, NT, 0872
Tangentyere 4 Elder Street, Alice Springs, NT, 0870
Wadeye 62 Perdjert Street, Wadeye, NT, 0822
Yuendumu Cnr Conniston and Park Street, Yuendumu, NT, 0872


Office Address
Yarrabah The Esplanade, Yarrabah, QLD, 4871


Office Address
Sorell 5 Fitzroy Street, Sorell, TAS, 7172


Office Address
Benalla 22 Church Street, Benalla, VIC, 3672

Page last updated: 9 April 2020