Customer service changes
Sometimes there can be an interruption or extension to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.
Current notices
Centrelink online account
Some customer nominees are experiencing issues when attempting to access their own Centrelink online account. Affected nominees are able to access their Centrelink online account via the Express Plus Centrelink mobile app.
This is under urgent investigation. We apologise for any inconvenience.
If you’re in Victoria or South Australia
If you visit a service centre please wear a face mask.
Office closures
The following service centres are temporarily closed. To find your nearest service centre, visit our Find us page.
Northern Territory
| Office | Address |
|---|---|
| Hermannsburg | Lot 58 Ntaria Community, Hermannsburg, NT, 0872 |
| Papunya | Papunya Road, Papunya, NT, 0872 |
Tasmania
| Office | Address |
|---|---|
| Sorell | 5 Fitzroy Street, Sorell, TAS, 7172 |
Victoria
| Office | Address |
|---|---|
| Benalla | 22 Church Street, Benalla, VIC, 3672 |
Page last updated: 27 November 2020
This information was printed 27 November 2020 from https://www.servicesaustralia.gov.au/individuals/contact-us/customer-service-changes. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.