Customer service changes

Sometimes there can be an interruption or extension to our service delivery. This could be because of a natural disaster, public holiday or system maintenance.

Digital

Child Support online account

Child Support online account scheduled maintenance

Scheduled maintenance is being conducted from 7:30am AEST on Saturday 15 May for a few hours. During this time, Child Support online account will be unavailable. We apologise for any inconvenience.

Express Plus Child Support mobile app

Express Plus Child Support mobile app scheduled maintenance

Scheduled maintenance is being conducted from 7:30am AEST on Saturday 15 May for a few hours. During this time, the Express Plus Child Support mobile app will be unavailable. We apologise for any inconvenience.

Centrelink online account

Centrelink online account scheduled maintenance

Scheduled maintenance is being conducted from 10pm AEST on Saturday 15 May for a few hours. During this time, Centrelink online account will be unavailable. We apologise for any inconvenience.

Express Plus Centrelink mobile app

Express Plus Centrelink mobile app scheduled maintenance

Scheduled maintenance is being conducted from 10pm AEST on Saturday 15 May for a few hours. During this time, the Express Plus Centrelink mobile app will be unavailable. We apologise for any inconvenience.

Face to face

Office closures

Some of our service centres are temporarily closed.

Victoria:

  • Benalla - 22 Church Street, Benalla, VIC, 3672.

Visiting a service centre

Check local COVID-19 restrictions about wearing a face mask before you enter our service centres.

Page last updated: 14 April 2021