You can use our Express Plus mobile apps, your online account or phone self service.
If you have a myGov account sign in to myGov now to do your business.
Using myGov, you can do the following:
- verify identity documents to get a Centrelink Customer Reference Number (CRN)
- link your Centrelink online account to claim a payment.
Centrelink
Select a tile to read more about what you can do with Centrelink self service.
Centrelink online account Use your online account to claim a payment, update your details and get reminders.
Express Plus Centrelink mobile app Use the app to do most of your Centrelink business using your mobile device.
Centrelink phone self service Use phone self service to update your information over the phone 24 hours a day, 7 days a week. Medicare
Select a tile to read more about what you can do with Medicare self service.
Medicare online account Use your online account to claim, update your details and more.
Express Plus Medicare mobile app Use the app to make claims, update your details and more on your mobile Child Support
Select a tile to read more about what you can do with Child Support self service.
Child Support online account Use your online account to manage your child support payments and details
Express Plus Child Support mobile app Use the app to do most of your child support business using your mobile device
Child Support Info service An information phone line about your Child Support account, 24 hours a day, 7 days a week. Service availability and changes
Our apps are available 24 hours a day, 7 days a week. There may be short breaks for Child Support digital services updates between 2 am and 5 am AEST.
You can find out if our services are unavailable by going to customer service changes.
Other options
Service centre or Agents and Access Points
If you don’t have internet access you can use a self service terminal at your local service centre.
Our Agents and Access Points have self service facilities for people in rural, regional and remote Australia.
Call charges
Call from your home phone to:
- 13 numbers from anywhere in Australia are the cost of a local call, but may vary with service provider
- 1800 numbers Freecall™ are free.
Calls from mobile and public phones may cost more.