Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

on this page

Face to face

Temporary service centre closures

You can manage most of your business with us online or by calling us.

Queensland

  • Hervey Bay, 6-10 Hunter Street, Pialba QLD 4655

Hervey Bay Service Centre has temporarily relocated to 125 Boat Harbour Drive, Pialba QLD 4655.

Digital

PRODA

Scheduled Outage

Child Care Subsidy Provider Portal will be unavailable from 12:00am to 6:00am AEST Sunday 13 July due to scheduled maintenance. We apologise for any inconvenience.

Express Plus Centrelink mobile app

Scheduled Outage

Express Plus Centrelink mobile app will be unavailable from 12:00am to 6:00am AEST Sunday 13 July due to scheduled maintenance. We apologise for any inconvenience.

Centrelink online account

Scheduled Outage

Centrelink online account will be unavailable from 12:00am to 6:00am AEST Sunday 13 July due to scheduled maintenance. We apologise for any inconvenience.

Page last updated: 23 September 2022.
QC 26276