Status Resolution Support Services payment (SRSS)

A regular payment to help with basic living costs while you’re waiting to hear about your immigration status.

We have information in different languages about Status Resolution Support Services payment (SRSS)

Status Resolution Support Services payment

Status Resolution Support Services payment - Reporting your income

For Centrelink payments and services, you can call our multilingual phone service.

You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.

When we’ll pay you

We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.

Contact a SRSS service provider in your state or territory. They’ll help you apply for the SRSS payment.

How to manage your payment

Your options and obligations for the Status Resolution Support Services (SRSS) payment.

Page last updated: 4 March 2026.

QC 22626