Getting started as a software vendor

Medicare works collaboratively with software vendors to develop eBusiness products and initiatives.

The first point of contact for new Software Vendors is the Online Technical Support Liaison team who can provide advice on what's required to commence your development and integration with any of the eHealth channels. Online Technical Support Liaison contact details can be found on Health Professionals contact information.

eHealth programs administered by us include:

The process to develop software for these programs may include 1 or more of the following steps:

Step 1: Sign the Department of Human Services developer or license agreement

A developer or license agreement (depending on the program) must be in place to establish the terms and conditions between a software vendor and us. To obtain further information and a copy of the agreement, please email us.

Step 2: Medicare Developer Kit

Once the agreement has been completed by us, Online Technical Support Liaison will send software vendors a developer kit. The contents of the developer kit will vary depending on the program and may include:

  • client adaptor
  • location certificates (Public Key Infrastructure)
  • test data
  • iKeys
  • Web Services Description Language artifacts

Step 3: Development

Online Technical Support will assist vendors during the development stage with diagnosing and resolving technical issues. There is no time frame for vendors to meet while developing.

Step 4: Integration

Online Technical Support Product Integration verifies that vendors' software products have been correctly integrated with the program channels. Software vendors must book in for and complete this verification process before gaining access to the production environment.

For further information, please contact us.


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Page last updated: 19 December 2019