Practice software

Find out about web services for Medicare Online, DVA, AIR, ECLIPSE, PBS and Aged Care Online.

Health care locations need to use web services compatible software to access the following digital health channels:

  • Medicare Online including Australian Immunisation Register (AIR) and Department of Veterans’ Affairs (DVA)
  • Electronic Claim Lodgement and Information Processing Service Environment (ECLIPSE)
  • Pharmaceutical Benefits Scheme (PBS) Online.

If you use an alternative channel and don’t use practice software to submit claims and data to us, you aren’t impacted. Find out more about the alternative online services for health professionals.

You need to register your organisation for Provider Digital Access (PRODA) to use these channels.

Log in to PRODA

Web services eKit

This eKit can help you move to web services and PRODA.

Download the Web services eKit.

The eKit includes the following resources:

  • Web services upgrade factsheet
  • Medicare Online, DVA, AIR, ECLIPSE, PBS Online and Aged Care factsheet
  • PRODA Organisation for Web services factsheet
  • Web services readiness process flow chart
  • PRODA for Medicare Online, DVA, AIR and ECLIPSE flow chart
  • PRODA for Aged Care flow chart.

How to find a software developer

You’ll need web services ready software to access our systems.

If you’re selecting a new software developer, make sure they have or are developing products that are web services ready.

Page last updated: 15 June 2024.
QC 73018