HI Service for individual health care providers

Individual health care providers can register to use the Healthcare Identifiers (HI) Service and My Health Record.

You need a Healthcare Provider Identifier-Individual (HPI-I) to use the HI Service and access My Health Record. A HPI-I is a unique number that identifies you in the HI Service.

To get a HPI-I you need to provide health care services and be either:

  • registered with Australian Health Practitioner Regulation Agency (Ahpra)
  • a member of a professional association that has certain characteristics.

There are 2 ways to get a HPI-I, you can register:

  • with Ahpra, they’ll assign you a HPI-I - contact Ahpra to find out your HPI-I
  • for a HPI-I in the HI Service using Health Professional Online Services (HPOS).

If you’re not registered with Ahpra, you can register for a HPI-I in the HI Service using HPOS.

You need an individual Provider Digital Access (PRODA) account to access HPOS. If you don’t have one, register for a PRODA account and link HPOS using your identifier.

Follow these steps to register for a HPI-I in the HI Service:

  1. Log in to your PRODA account to access HPOS.
  2. Select My programs then Healthcare Identifiers and My Health Record.
  3. Select Healthcare Identifiers - Register allied health professional.
  4. Select Register in the HI Service and get a HPI-I then Apply now.
  5. Follow the steps to register.

Log in to PRODA

Once we’ve processed your request we’ll send the outcome to your HPOS mailbox. This will include your HPI-I if it’s successful.

There are characteristics your professional association must have for you to be eligible to get an HPI-I.

You’ll need to be registered under a national registration authority scheme such as Ahpra. We’ll ask you to provide evidence of registration with a professional association when you apply.

Before applying your professional association must:

  • have national uniform registration requirements
  • be a separate legal entity under a law of the Australian Government or a state or territory.

It must also:

  • have members who practise the same health care profession
  • have enough memberships to be considered representative of the health care profession practised by its members
  • aim to maintain the standing of the health care profession practised by its members
  • set its own admission requirements, including acceptable qualifications
  • set requirements to maintain its members’ professional skills and knowledge by continuing professional development
  • set and publish its own standards of practice and ethical conduct
  • have its own written rules, articles of association, by‑laws or codes of conduct for its members
  • have the ability to impose sanctions on members who contravene the association’s written rules, articles of association, by‑laws or codes of conduct.

Members of the association must be able to:

  • take part in decisions affecting their profession
  • have the right to vote at meetings of the association
  • have the right to be recognised as being members of the professional association.

Professional associations are not required to have the characteristics to function as legitimate associations. However, to be eligible for a HPI-I you must be a member of one that does.

Page last updated: 15 June 2024.
QC 73006