You can only register one PRODA account in your name. You can’t create an account for someone else. Don’t share your secure login details with anyone.
Your individual PRODA account belongs to you. It doesn’t expire. This means if you change your employer, you’ll keep the same Individual PRODA account.
You’ll need to verify your identity online to complete the registration process depending on how you want to register your account.
Register using digital identity
Follow these steps to register to PRODA using your digital identity.
Step 1: Confirm digital identity details
On the PRODA registration page, select Use Digital ID to begin the process. Select your digital identity provider and check the details on the consent page. We’ll use these as your PRODA account login details.
Step 2: Verify your details
You need to:
- create a username
- verify your email address
- select 3 security questions and provide the answers.
We recommend that you don’t use a group or work email address.
You should take time to read the Terms and Conditions and Your right to privacy before you register. You’ll find these details when you register for PRODA.
Verify your email address
We’ll send an activation code to your personal email address. To create your account, enter the code in the Email code field to verify your email address.
Once we verify your email address, we’ll confirm your account creation, username and Registration Authority (RA) number by email. The RA number is unique to your account. You may need to give this to your employer after your account is finalised. You can also give this to the PRODA Helpdesk if you need support.
Register using identity documents
Follow these steps to register to PRODA using your identity documents.
Step 1: Create account using your identity documents
On the PRODA registration page, select Register now to begin the process. You’ll need to:
We recommend that you don’t use a group or work email address.
You should take time to read the Terms and Conditions and Your right to privacy before you register. You’ll find these details when you register for PRODA.
Verify your email address
We’ll send an activation code to your personal email address. To create your account, enter the code in the Email code field to verify your email address.
Once we verify your email address, we’ll confirm your account creation, username and Registration Authority (RA) number by email. The RA number is unique to your account. You may need to give this to your employer after your account is finalised. You can also give this to the PRODA Helpdesk if you need support.
You’ll still need to verify your identity to finalise your account. Keep in mind, you won’t be able to access any services until you do this.
Step 2: Verify documents
Verify your identity by using 3 Australian approved identity documents. A list of documents will appear for you to select from. You’ll use 3 documents to confirm your identity, and you can only use an identity document once.
We’ll remove the document from the list after either of the following happen:
- when verification is successful
- after 3 failed verification attempts.
You’ll need to do this for your second and third document.
Find out what documents you need before you start the registration process.
Verify your name change
We’ll let you know if your identity details in the documents don’t match. You may need to verify your name change. Read more about the documents you need.
Select your verification code preference
Each time you log in to your account you’ll need to enter a single use verification code. We’ll send this to your personal email address by default. You can update or change your verification code preference to SMS from your account settings.
Match existing services to your account
To access services, you’re eligible for as an individual, you’ll need to link your PRODA account to the service.
Linking will depend on what information that service provider requires to establish your eligibility to access their service.
To link your individual PRODA account to the service.
- Select Services from the PRODA header.
- Select the relevant service tile from the My Linked Services page.
- Then complete the required fields.
View what services you can access using PRODA.
If you need to access the service on behalf of an organisation, you’ll need to either:
- register an organisation in PRODA then link to that service
- ask your employer to add you to the organisation in PRODA.
If you need assistance with linking to a service, you’ll need to contact that service provider for support.
If you need help with PRODA, you can call or email the PRODA team.