Health Professional Online Services (HPOS) is a simple and secure way for eligible providers or organisations to do business with us online.
Scheduled maintenance is being conducted to the Australian Business Register (ABR) from 12:15 am AEST until 7 am AEST on Wednesday 29 September 2021.During this time, the Identifier Search web service via Provider Digital Access (PRODA) may be unavailable. We apologise for any inconvenience.
You need a PRODA account to access HPOS.
Log on to HPOS
You can access HPOS with an individual PRODA account or organisation in PRODA. If you don’t have one, register for PRODA online. Then follow the steps to set up your HPOS access.
Log on to HPOS using PKI
If your organisation has a PKI site certificate, we’ll contact you soon to help with the transition to PRODA.
Log on to AIR using authentication file
You need to transition to PRODA now. We are turning off access to the AIR through Authentication file.
Complete the following steps to set up your access to HPOS as an individual.
How to submit webclaims, upload forms, view reports, use find a patient using HPOS.
Page last updated: 16 June 2021
This information was printed 16 September 2021 from https://www.servicesaustralia.gov.au/organisations/health-professionals/services/medicare/hpos. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.