Health Professional Online Services (HPOS) is a simple and secure way for eligible providers or organisations to do business with us online.

The myGovID app will be unavailable from Thursday, 09 December 2021, 11.30pm AEDT to Friday, 10 December 2021, 7.00am AEDT. You can find out more at https://www.mygovid.gov.au/system-maintenance

During this time you will not be able to access Provider Digital Access (PRODA) with your myGovID. You can still access PRODA with your PRODA Username and password. Read more about Scheduled Maintenance .

Scheduled maintenance is being conducted from 11:00 pm AEDT on Saturday 11 December to approximately 10:00 am AEDT on Sunday 12 December. During this time, the “Create a new provider location” function within the Australian Business Register (ABR) via Health Professional Online Services (HPOS) will be unavailable. We apologise for any inconvenience. Read more about Scheduled Maintenance .

You need a PRODA account to access HPOS.

Log on to HPOS

You can access HPOS with an individual PRODA account or organisation in PRODA. If you don’t have one, register for PRODA online. Then follow the steps to set up your HPOS access.

Log on using PRODA

Log on to HPOS using PKI

If your organisation has a PKI site certificate, we’ll contact you soon to help with the transition to PRODA.

Log on using a PKI Certificate

Page last updated: 1 October 2021