How to set up HPOS access
Complete the following steps to set up your access to HPOS as an individual.
Steps to set up access to HPOS as an individual
1. Register for an individual PRODA account
You need an individual PRODA account to access HPOS. PRODA is an online authentication system we use to verify your identity so that you can access government online services.
2. Link your identifiers to HPOS to access more functionality
When you link your identifiers, you’ll be able to access HPOS functions relevant to your identifiers.
Once you have an individual PRODA account, you’ll be able to access HPOS through PRODA. You’ll only be able to use basic HPOS functionality until you link your identifiers to your HPOS account.
3. Set up your delegations
You can set up delegations so that someone can do tasks on your behalf in HPOS.
Find out how to set up HPOS delegations.
4. If needed, link to your organisation's PRODA account
You can access some HPOS functions as a member of an organisation. You may need to do this if you don’t have a Medicare Provider Number, or if your organisation needs to keep records to claim incentives.
Your administrator needs to set up your organisation’s PRODA account. Then they can add you as a member. They will need your Registration Authority (RA) number to do this. You can find your RA number under My details tab in your PRODA account.
5. Manage your details
You can manage your details using HPOS. This includes your contact details, banking details and your provider numbers.
Read more about managing your details in HPOS.
Page last updated: 5 January 2021
This information was printed 11 June 2021 from https://www.servicesaustralia.gov.au/organisations/about-us/services/medicare/hpos/how-set-hpos-access. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.