Most useful information for natural disaster

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New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Managing your money
  2. Manage your money

Understanding loans and credit

There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. Living arrangements
  2. Natural disaster

Additional help for natural disasters

If you’re affected by a natural disaster, more help is available. This includes community, state and other government support.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

  1. Natural disaster support
  2. Understanding government disaster support

How to prove your identity for natural disaster support

You may need to prove who you are when claiming a natural disaster payment.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

Access to information

Providing you a number of ways to access documents and the information we have.

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Page last updated: 17 November 2025.
QC 60143