Most useful information for natural disaster

Access to information

Providing you a number of ways to access documents and the information we have.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Separated parents
2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

1. Managing your money
2. Manage your money

Dealing with debt

Steps to help you manage your debt and take control of your money.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. Social work services
2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.

1. Pharmaceutical Allowance
2. How to apply

Advance payment of Pharmaceutical Allowance

You may be able to get Pharmaceutical Allowance in advance as a lump sum of 7 fortnightly payments.

1. Top payments
2. Disaster Health Care Assistance Scheme

How to claim disaster health care assistance

Complete the following steps to claim disaster health care assistance.