Most useful information for managing your money

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Work
2. Managing your money

Centrelink debts and overpayments

Information to help you avoid being overpaid or to manage owing money for a Centrelink debt.

1. Centrelink debts and overpayments
2. Information about income apportionment

Income Apportionment Resolution Scheme

If you have a debt which may be affected by income apportionment, you can apply for the Income Apportionment Resolution Scheme.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

1. Help for myGov, online accounts and mobile apps
2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - Apply for an advance payment

Instructions on how to apply for an advance payment using the Express Plus Centrelink mobile app.

Getting a Department of Veterans’ Affairs (DVA) payment

Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

1. Top payments
2. Low Income Health Care Card

How to claim a Low Income Health Care Card

Complete the following steps to claim a Low Income Health Care Card. Before you start, check if you can get it.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.