Gifting
If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.
Business structures
Your business structure may affect your and your partner’s payments from us.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Meeting participation requirements if you’re under 35
You may have participation requirements if you get Disability Support Pension (DSP). This is to help you find and keep suitable work.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Disability Medical Assessment for Disability Support Pension
You may need to attend a Disability Medical Assessment with Sonic HealthPlus when you claim Disability Support Pension (DSP). If you already get DSP, you may need to do this as part of a medical review.
Manage the money you get from your payment
We’ve got tips and tools to help you with budgeting, borrowing and credit, and managing debt.
Update your electronic messaging contact details
If you change your mobile number or email address, you need to tell us straight away.