Most useful information for housing

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Rent Assistance

How to manage your Rent Assistance

There are things you need to tell us if you get Rent Assistance.

  1. Housing
  2. Most useful information

Claim for Crisis Payment - Release from Prison or Psychiatric Confinement form (SU508)

Use this form if you’ve recently been released from prison or psychiatric confinement and are in severe financial hardship.

  1. Rent Assistance
  2. How to manage your payment

Review of your details when you get Rent Assistance

We may review your rent details to check they're up to date.

  1. How to manage your payment
  2. Prepare to transfer to Age Pension

Transfer to Age Pension

If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.

  1. Low Income Health Care Card
  2. How to manage your card

Change of circumstances when you hold a Low Income Health Care Card

You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Separated parents
  2. Most useful information

Application to change your assessment - special circumstances form (CS1970)

Use this form to apply for a review of an active child support assessment due to your special circumstances.

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

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Page last updated: 17 November 2025.
QC 60128