How to contact social work services
You can speak to a social worker over the phone.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Sole trader or partnership income
Business income is counted in the income test.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Change of circumstances when you get Age Pension
If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
New South Wales natural disaster support
Help for people directly affected by a natural disaster in NSW, such as fires, storms or floods.
Real estate income
This is lease or rent money you get from a property you own. It counts in your income test.