Most useful information for Elder health and safety

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Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Commonwealth Seniors Health Card
  2. Who can get it

Non-income tested Commonwealth Seniors Health Card

We may have cancelled your pension on 1 January 2017 because of changes to the pension assets test.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

  1. Residence rules
  2. Residence descriptions

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. New South Wales East Coast Severe Weather and Flooding, May 2025
  2. Australian Government Disaster Recovery Payment

How much NSW East Coast Severe Weather and Flooding, May 2025 - AGDRP you can get

Australian Government Disaster Recovery Payment is a lump sum payment.

  1. Top payments
  2. Continence Aids Payment Scheme

How to apply for the Continence Aids Payment Scheme

Complete the following steps to apply for the Continence Aids Payment Scheme (CAPS).

  1. Queensland Ex-Tropical Cyclone Alfred, March 2025
  2. Australian Government Disaster Recovery Payment

Who can get Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

  1. New South Wales East Coast Severe Weather and Flooding, May 2025
  2. Australian Government Disaster Recovery Payment

How to claim the NSW East Coast Severe Weather and Flooding, May 2025 - AGDRP

There are 3 steps to claim Australian Government Disaster Recovery Payment.

  1. Queensland Ex-Tropical Cyclone Alfred, March 2025
  2. New Zealand Disaster Recovery Payment

How much Qld Ex-Tropical Cyclone Alfred, Mar 2025 - New Zealand Disaster Recovery Payment you can get

New Zealand Disaster Recovery Payment is a lump sum payment.

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Page last updated: 10 December 2021.
QC 60155