Most useful information

Referral for enhanced Income Management by child support protection authority

Your local child protection authority can refer you for enhanced Income Management.

Referral of vulnerable welfare payment recipient to enhanced Income Management

You may be referred for enhanced Income Management if a social worker refers you or you are a vulnerable young person.

Voluntary enhanced Income Management

If you are eligible, get a payment from us and live in certain parts of Australia, you can volunteer for enhanced Income Management.

How a payment nominee affects enhanced Income Management

If you have a payment nominee on Income Management or enhanced Income Management, you may be put on enhanced Income Management. Call the SmartCard eIM hotline to talk about your situation.

1. Enhanced Income Management and SmartCard in the Northern Territory
2. Who can get it

Supporting people at risk with enhanced Income Management in the Northern Territory

An approved organisation can refer you to enhanced Income Management in the Northern Territory.

1. Enhanced Income Management and SmartCard
2. Enhanced Income Management and SmartCard in New South Wales

How enhanced Income Management and a SmartCard works in New South Wales

Your SmartCard for enhanced Income Management in the Bankstown area of New South Wales, looks and works like a normal debit card.

1. Enhanced Income Management and SmartCard in Queensland
2. Enhanced Income Management and SmartCard in Livingstone, Logan and Rockhampton, Queensland

How enhanced Income Management and SmartCard works in Rockhampton, Logan and Livingstone in Queensland

Your SmartCard for enhanced Income Management in Livingstone, Logan and Rockhampton, Queensland looks and works like a normal debit card.

1. Enhanced Income Management and SmartCard in Queensland
2. Enhanced Income Management and SmartCard in Livingstone, Logan and Rockhampton, Queensland

Who can get enhanced Income Management and SmartCard in Rockhampton, Logan and Livingstone in Queensland

If you live in Livingstone, Logan or Rockhampton, Queensland, you may be eligible for enhanced Income Management.

1. Income Management and BasicsCard
2. Income Management and BasicsCard in Bankstown, New South Wales

Who gets Income Management and BasicsCard in Bankstown, New South Wales

You can no longer start Income Management in Bankstown, New South Wales. However, if you started it before 4 September 2023, you can continue on Income Management.

1. Enhanced Income Management and SmartCard in the Northern Territory
2. Who can get it

Youth and long-term payment recipients on enhanced Income Management in the Northern Territory

You may be on enhanced Income Management because you live in the Northern Territory and have been getting a specific payment.