Who can get Fares Allowance
You must be a tertiary student living away from home to study to get Fares Allowance.
Fares Allowance if you study by distance and online
You may get Fares Allowance to attend compulsory activities for your study.
How to apply for Status Resolution Support Services payment
Contact a SRSS service provider in your state or territory. They’ll help you apply for the SRSS payment.
What we pay Fares Allowance for
If you’re eligible, you can get Fares Allowance for the following situations.
When to claim Fares Allowance
You can get Fares Allowance after your journey or we can pre-book your travel for you.
Fares Allowance for pre-booked travel
We may pre-book and pay for your travel by air, ferry, train or coach.
Fares Allowance reimbursement for travel
You need to submit a Fares Allowance reimbursement claim by no later than 31 March in the calendar year following the year of study.
Fares Allowance claim for payment if the student has died
If a student dies, another person can claim Fares Allowance on their behalf.
How to manage your Status Resolution Support Services payment
Your options and obligations for the Status Resolution Support Services (SRSS) payment.
Change of circumstances if you get Status Resolution Support Services payment
You need to tell us as soon as possible if there’s a change to any of the details you gave us. Changes can affect your payment.