Who can get Status Resolution Support Services payment
You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.
When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
Who can get Fares Allowance
You must be a tertiary student living away from home to study to get Fares Allowance.
Fares Allowance if you study by distance and online
You may get Fares Allowance to attend compulsory activities for your study.
How to apply for Status Resolution Support Services payment
Contact a SRSS service provider in your state or territory. They’ll help you apply for the SRSS payment.
What we pay Fares Allowance for
If you’re eligible, you can get Fares Allowance for the following situations.
When to claim Fares Allowance
You can get Fares Allowance after your journey or we can pre-book your travel for you.
Fares Allowance for pre-booked travel
We may pre-book and pay for your travel by air, ferry, train or coach.
Fares Allowance reimbursement for travel
You need to submit a Fares Allowance reimbursement claim by no later than 31 March in the calendar year following the year of study.
Fares Allowance claim for payment if the student has died
If a student dies, another person can claim Fares Allowance on their behalf.