Most useful information

The pages voted most useful by other website visitors.

  1. Pension Bonus Scheme
  2. How to claim

When to claim a payment under the Pension Bonus Scheme

There are benefits to claiming your pension and bonus at certain times. For example, after you stop work or have finalised your super arrangements.

  1. Housing
  2. Moving house

Accommodation and renting

Find out what help you can get from us when you’re renting.

  1. How to balance your payment
  2. Balancing Child Care Subsidy

Track the progress of your Child Care Subsidy balancing

You can track your Child Care Subsidy (CCS) balancing online.

  1. Disability Support Pension
  2. How to claim

Starting your claim for Disability Support Pension early

You can start a claim for Disability Support Pension early. This can be up to 13 weeks before you turn 16.

  1. Contact us
  2. Report fraud or an IT security risk

Report a cyber security system risk

How to report cyber security system risks in our online systems.

  1. Natural disaster
  2. Natural disaster support

Understanding government disaster support

The Australian Government and state and territory governments work together to provide support if you’re affected by an eligible natural disaster event.

  1. Contact us
  2. How to get more information from us

Claim compensation from us

If you believe we’ve made a mistake that caused you financial loss or injury, you may be able to claim compensation from us.

  1. Centrelink debts and overpayments
  2. What happens when you’re overpaid

If you disagree or can’t repay a Centrelink debt

Find out what you can do if you disagree or can’t repay a Centrelink debt.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Annual and lifetime caps for your aged care costs

There are annual and lifetime caps for your aged care costs. They apply if you started care after 1 July 2014.

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Page last updated: 12 December 2024.
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