Most useful information

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. What FIS information you can watch online
2. Job seekers

Family Tax Benefit and Child Care Subsidy FIS video

Watch this video about how a redundancy affects Family Tax Benefit or Child Care Subsidy.

1. Getting aged care services
2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

Changing your child’s care arrangements

If the amount of time you care or share the care for a child changes, this may affect your payments and services.

1. Looking for work
2. Most useful information

Profit and Loss Statement form (SU580)

Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.

1. Centrelink self service
2. Centrelink phone self service

When you call Centrelink phone self service

When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.

1. Relationship changes
2. Making it official

Updating your relationship status

You need to tell us when you become a member of a couple or end a relationship. This is to make sure you get paid correctly.

1. Who can get it
2. Income and assets test

Income test for Carer Payment

Your income can reduce how much we pay you. We use the pension income test to assess Carer Payment.

1. Centrelink self service
2. Centrelink payment summary

How to get your Centrelink payment summary

You can use a self service option to get your payment summary.

1. Express Plus Centrelink mobile app
2. How to download and set up the app

Set up the Express Plus Centrelink mobile app

You’ll need to set up your app before you use it.