How to manage your allowance

Understand your options and obligations for Carer Allowance.

It’s important to keep us up to date about any changes to your circumstances and caring responsibilities. This includes:

Read more about what you need to tell us if there are changes to your circumstances.

If we contact you

From time to time we’ll contact you. If you’ve set up your myGov Inbox we can send you an SMS or email to let you know there’s a new letter. Otherwise we’ll send it through the post.

Learn how to set up online account notifications.

We’ll contact you before a child you care for is about to turn 16 years, or 18 years for a child with a terminal illness. If you continue to provide care, you’ll need to transfer Carer Allowance from child to adult to keep your payment.

We may also contact you and ask you to do a review to check if you can keep getting Carer Allowance.

How to cancel Carer Allowance

To cancel your Carer Allowance you can either:

Page last updated: 10 April 2024.
QC 42856