Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
myGov phishing email scams
There are different ways scammers try to trick you, including pretending to be from myGov.
Repay your loan under the Home Equity Access Scheme
You can repay the loan you get under the Home Equity Access Scheme in part or full at any time.
Claiming timeframes for Parental Leave Pay
You need to claim within the timeframes to get Parental Leave Pay.
Terms and conditions for electronic messaging
If you give us your mobile number or email address, you may get electronic messages from us.
myGov text message link scams
If you get a text message from myGov with a link to click on, it‘s a scam.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
Balancing your family assistance payments
After the financial year ends, we balance your payments to make sure you got the right amount.
myGov help - Link Centrelink to myGov if you have a Customer Reference Number
Instructions on how to link Centrelink to your myGov account if you have a Centrelink Customer Reference Number (CRN).
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to work out your payment rate.