Most useful information

The pages voted most useful by other website visitors.

  1. Contact us
  2. Connect with us on social media

Social media in Services Australia

We use social media to communicate with the public and our stakeholders about our payments and services.

Study loads for Austudy and Youth Allowance

Most people need to study full time to get Austudy or Youth Allowance. To work out if you’re a full time student you need to know your study load.

  1. Family and domestic violence
  2. Where to get help

How we can help you with family and domestic violence concerns

We can help you access our payments and connect you to other support services.

  1. Accessing our services
  2. Contact us

Write to us

Request or send us information about our payments and services in writing. Learn how to return mail to us if it’s not for you.

  1. Centrelink self service
  2. Centrelink payment summary

How to get your Centrelink payment summary

You can use a self service option to get your Centrelink payment summary.

  1. Accessing our services
  2. Contact us

Connect with us on social media

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

  1. Self service
  2. Centrelink self service

Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

  1. Accessing our services
  2. Self service

Centrelink self service

You can manage most of your Centrelink information with us online, using the mobile app or by phone self service.

Cancelling your payment online

You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.

  1. Accessing our services
  2. Contact us

Complaints and feedback

We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.

Search results summary and pagination

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Page last updated: 16 July 2026.
QC 60800