Migrating to Australia
You may get help from us if you’ve recently arrived in Australia or you’re a newly arrived resident. What help we can give you depends on your situation.
Complaints and feedback
We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.
International forms for individuals
Forms you need to claim a Centrelink payment or apply for a child support assessment if you live outside Australia.
Claiming a payment from us if you’re looking for a job
You can claim a payment from us online, if you’re looking for a job. You can do this by registering your Digital ID.
Forms
We have forms you can download, complete and return to us.
Liquid assets waiting period
The liquid assets waiting period is between one and 13 weeks.
If you disagree with a decision about early release of superannuation
We can’t change or review decisions by your super fund or the Australian Taxation Office (ATO) if they decide not to release your super early. You’ll need to contact them.
When you’ll get your first Austudy payment
There may be one or more waiting periods that apply before you get your first Austudy payment.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
International social security agreements between Australia and countries in Europe
Australia has agreements with these countries in Europe to share responsibilities for social security coverage.