Using research and surveys to improve our services
We use research to gather feedback about our processes and services. Your views are important and can help improve our services.
Someone to act for you with Centrelink or aged care
You can ask a person or organisation to act for you as your authorised Centrelink or aged care representative.
Who can get Age Pension
To be eligible for Age Pension you must be Age Pension age and meet some other rules. Age Pension age is 67 years or older.
Income test for the Low Income Health Care Card
To get a Low Income Health Care Card your income must be under the limit.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
How to prepare to claim Age Pension
There are several things to consider when you’re preparing to claim Age Pension.
Claim for a Health Care Card form (SS050)
Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Income support payment
An income support payment is a regular payment that helps you with living costs.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.