Compliance program
Our compliance program helps protect Australia’s welfare system. It helps our customers avoid getting a debt or committing fraud.
Information about Robodebt
The Income Compliance Program, known as Robodebt, ended in November 2019. We’ve refunded people who paid money back on robodebts.
Robodebt class action
Information about the robodebt class action, also known as the Income Compliance class action.
Repaying money you owe if you get a payment from us
How you repay money you owe if you get a payment from us.
Repaying money you owe if you no longer get a payment from us
How you repay money you owe if you no longer get a payment from us.
If you’re ready to start repaying money you owe
How to start repaying the money you owe.
If you’re unsure which option to use to repay the money you owe
Examples to help you decide if you should repay money you owe in full or over time.
Keeping your information safe when leaving a relationship
If you’re leaving a relationship or living with violence or abuse, there are some things you need to do to keep your personal information safe.
What financial help is available for disasters
Financial help from us and others if you’ve been affected by a disaster.
How to manage my current payment or card during a disaster
There are things you need to do to keep getting your payment or replace a card if you’ve been affected by a disaster.