Most useful information

The pages voted most useful by other website visitors.

  1. Aged care calculation of your cost of care
  2. If you’re in financial hardship

Length of aged care financial hardship assistance

How long you can get aged care financial hardship assistance depends on your situation. We work this out when you claim.

  1. Top payments
  2. Aged care calculation of your cost of care

When you need financial hardship assistance to help meet aged care cost of care

Aged care financial hardship assistance may help you to pay your aged care costs. What assistance we may be able to provide depends on your situation.

  1. Pension Bonus Scheme
  2. How to claim

Supporting documents for a bonus under the Pension Bonus Scheme

When you claim a pension bonus, you’ll need to give us some supporting documents.

  1. Centrelink online account
  2. What details you can view and update online

Update your family and child care details using your Centrelink online account

You can update your family and child care details through your online account.

  1. Centrelink online account
  2. What details you can view and update online

Update your employment and income details using your Centrelink online account

You can update your employment and income details using your online account.

  1. How to manage your participation requirements
  2. Getting a medical certificate

What happens when you give us a medical certificate for Disability Support Pension

We use your medical certificate to work out if you need an exemption from your participation requirements. This is so you can keep getting Disability Support Pension while you recover.

  1. Meeting participation requirements if you’re under 35
  2. How to manage your participation requirements

Getting a medical certificate for Disability Support Pension

You may be exempt from meeting your participation requirements for a short time if you’re sick or injured. You’ll need to give us a medical certificate.

  1. What your commitments are
  2. Getting a medical certificate

What happens when you give us a medical certificate for Youth Allowance for job seekers

We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting Youth Allowance for job seekers.

  1. Youth Allowance for job seekers
  2. What your commitments are

Getting a medical certificate for Youth Allowance for job seekers

If you get Youth Allowance for job seekers and can’t work or study for a short time, you may need to give us a medical certificate.

  1. Parenting Payment
  2. What your commitments are

Getting a medical certificate for Parenting Payment

If you get Parenting Payment there are some reasons you may need to give us a medical certificate.

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Page last updated: 16 July 2026.
QC 60800