Aged care carer or close relative assessment

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

When someone moves into aged care, we assess their income and assets. We do this to work out how much they’ll pay towards their aged care costs. This is an aged care calculation of their cost of care.

If they own their current home, the value of the home may be counted as an asset. We may not count their home as an asset if you live in that home and you’re either a:

  • carer
  • close relative.

Who a carer or close relative is

Check if you’re a carer or close relative for aged care purposes before you complete the assessment.

Carer

You’re a carer if you meet all the following:

  • you provide daily care for a person moving into an aged care home
  • you’ve lived with that person for the past 2 years
  • you’re eligible for an income support payment.

You don’t need to get an income support payment to be a carer. You just need to be eligible for one.

Close relative

You’re a close relative if you meet all the following:

  • you’re the parent, sister, brother, child or grandchild of the person moving into an aged care home
  • you’ve lived with that person for the past 5 years
  • you’re eligible for an income support payment.

You don’t need to get an income support payment to be a close relative. You just need to be eligible for one.

What you need to do

If you’re an aged care carer or close relative you need to give us some details for us to complete the assessment.

If you can give us your details online

You can only give us your details online if the person moving into an aged care home has completed their aged care calculation of their cost of care online. When they’re doing this they’ll get a Claim number and Temporary Access Code (TAC). They’ll need to give this to you so you can complete your assessment online.

If you don’t have a myGov account linked to Centrelink, follow these steps:

  1. Go to the Aged Care Carer or close relative assessment login.
  2. Enter your Claim number and TAC, then select Login.
  3. Complete the questions in each section to progress.

If you have a myGov account linked to Centrelink, follow these steps:

  1. Sign in to myGov.
  2. Select Centrelink.
  3. Select Income and Assets from the menu.
  4. Below Income and asset details, select Aged Care Carer or close relative assessment.
  5. Enter your Claim number and TAC, then select Next.
  6. Complete the questions in each section to progress.

If you can’t give us your details online

If you get an income support payment, call the Aged Care line to give us permission to do your assessment.

If you don’t get an income support payment, use the Aged Care Carer or close relative assessment form.

The form will tell you what documents to provide and how to return all of these to us.

Page last updated: 10 December 2021