Reviews and appeals
If you disagree with a decision we've made, you have the right to ask us to review our decision.
Asking for a review of a decision
You can ask for a review of a decision about your Centrelink payments, Medicare debt or child support. To do this, write to us, call us on your regular payment line or visit a service centre.
Read more about:
- reviews and appeals of a Centrelink decision
- objections to child support decisions
- reviews and appeals about your Medicare debts or overpayments.
Feedback and complaints
You can give us feedback or make a complaint at any time.
Read more about feedback and complaints.
Claiming compensation from us
You may be able to claim compensation from us if you believe we’ve made a mistake that caused you either:
- financial loss
- injury.
Read more about claiming compensation from us.
Page last updated: 25 February 2021
This information was printed 27 February 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/ex-carer-allowance-child-health-care-card/how-claim/reviews-and-appeals. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.