Upload your Centrelink documents online

You can securely upload an image of your Centrelink form or other documents online.

How to upload documents using your Centrelink online account

If your Centrelink online account is linked to myGov, sign in now and select Upload documents.

Sign in to myGov

Watch our video about how to upload documents using your Centrelink online account.

For more help, read our online guides to:

How to upload documents using the Express Plus Centrelink mobile app

Watch our video about how to upload documents using the Express Plus Centrelink mobile app.

Medical certificates

Follow these steps to upload a medical certificate using the Express Plus Centrelink mobile app.

All other documents

To upload a document, follow these steps:

  1. Select Upload documents from your home screen, then Upload document
  2. Select either Centrelink form followed by Scan barcode or Other document followed by the category that best suits your document, then:
    • Take a photo, Upload a document or Add a photo from library if you use an Apple device
    • Upload a photo or Upload a document if you use an Android device.
  3. When your documents or photos are ready, select Submit.

To check the documents you’ve uploaded, select Upload documents from your home screen.

You’ll need to give us the front and back of all identity documents.

For more help, read our upload documents online guide for the Express Plus Centrelink mobile app.

What documents you can upload

The total size of all files for a document upload must be under 10MB. Each file must also be in one of the following formats:

  • pdf
  • png
  • jpeg.

You can include up to 10 files for each upload.

Make sure you remove the password protection on your document before you upload it.

Please make sure all images you upload are appropriate.

Don’t upload any images that are:

  • distressing, intimidating or offensive
  • of the human body as evidence of physical injuries, or to support a claim
  • that could be considered illegal, as we may report them to the relevant authorities.

Here are examples of the types of documents you can upload from your mobile device or computer.

TypeExamples
Centrelink forms

Employment Separation Certificate form.

Centrelink Medical Certificate.

Employment

Employer separation certificates.

PAYG certificates.

Tax returns.

Profit and loss statements.

Financial

Income and assets forms.

Bank or share statements.

Group certificates or payment summaries.

Study

Study details forms.

Proof of enrolment or fee receipts.

Academic transcripts.

Course acceptance notices.

Medical certificateNon-Centrelink medical certificates.
Medical evidence

Medical documents such as:

  • a letter from a doctor or hospital
  • medical reports.
Accommodation

Rent certificates.

Proof of asset ownership documents.

Rates notices.

Rental contracts.

Child related documents

Newborn child claim proof of birth forms.

Birth certificates.

Adoption or surrogacy agreements.

Child care receipts.

Change of care documents.

Income Stream ReviewAny documentation used to support an Income Stream Review.
Foreign country documents

Certificate of income from overseas.

Certificate of residence status.

Letters from foreign governments.

Enquiry letter

Letter or fax.

Letter or fax to Centrelink from a third party.

Legal

Family Court documents.

Letters to confirm care of children.

PayslipPayslips.
Proof of identity

Documents to confirm you are who you say you are.

Note: you need to give us the front and back of all identity documents.

Page last updated: 19 March 2024.
QC 64096