Express Plus Centrelink mobile app help - Advise non-lodgement of tax return

Instructions to tell us you don’t need to lodge a tax return using your Express Plus Centrelink mobile app.

If you're not sure if you need to lodge a return, there’s help available. Use the Do I need to lodge a tax return? tool on the Australian Taxation Office (ATO) website.

If you get Family Tax Benefit or Child Care Subsidy you need to do both of the following:

  • confirm your income
  • let us know if you don’t need to lodge a tax return.

This is so we can balance your payments and make sure we pay you the correct amount.

Read more about balancing your family assistance payments.

Step 1: get started

Select More from the home screen.

Select Advise tax non-lodgement.

Before you start, read the information on screen. We’ll tell you to contact the ATO if we can’t accept your non-lodgement advice. 

Select Dismiss to continue.

screenshot step1c

Select a Financial Year you need to advise non-lodgement for. In this example we’ll use 2018-2019.

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Step 2: tell us about your situation

Lodging a tax return

We’ll ask you if you’ve lodged or intend to lodge your tax return. Select No to advise you don’t need to lodge a tax return.

If you have a partner, you’ll need to give us their answers too. In this example, we’ve selected Yes.

Select the tick icon to continue.

screenshot step2a

We’ll ask you why you’re not lodging a tax return. Select your Reason for non-lodgement option. When you select your reason a tick will appear next to it. In this example we’ve selected Income was below tax-free threshold.

Select the tick icon at the bottom of your screen to continue.

screenshot step2b

We’ll ask if you’ve checked with the ATO that you’re not required to lodge a tax return. If you’re not sure, use the Do I need to lodge a tax return tool on the ATO website.

Select YES if you’ve checked with the ATO.

If you select No, you won’t be able to continue.  

In this example we’ve selected YES.

screenshot step2c

Income details

We’ll prefill your income details from your Centrelink record. You need to check these amounts. You should update them if they’re wrong.

It’s important to make sure the income details you give us are accurate. This is so you’re paid the right amount when we balance your payments.

Make sure you include any Government payments and benefits you got during the financial year. If you’re unsure how much you got, you can check your payment summary. You can find this in the ‘request a document’ service in your Centrelink online account. Find out which payments to include as part of your adjusted taxable income.

You don’t need to include any of the following as part of your income details:

  • Family Tax Benefit
  • Child Care Subsidy
  • child support
  • Carer Allowance. 

Before you continue, read the information on screen. Select Dismiss to continue.

screenshot step2d

To make updates, select the income type you want to update. 

screenshot step2e

Enter the income you got for the financial year.

Select DONE when you’ve finished.

You’ll need to do this for each item you need to update.

If you’ve updated your taxable income, we’ll ask if you’ve paid tax on the income you got. 

Select the slider if you’ve paid tax on your income. If you haven’t paid tax on your income, you don’t need to do anything.

Select the tick icon to continue.

Step 3: review and submit

It’s important you check your details to make sure everything is correct.

If something doesn’t look right, select the back icon to change it.

If everything is correct, select the tick icon.

screenshot step3a

Read the declaration. If you understand and accept the declaration, select I accept and submit.

screenshot step3b

We’ll let you know if your non-lodgement advice has been successful.

Select OK to continue.

screenshot step3c

We’ll give you a receipt to confirm your update has been successful. Please make a note of the Receipt number for your records.

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Step 4: sign out

For your privacy and security, Sign out when you’ve finished using the app.

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Page last updated: 2 July 2019