Express Plus Centrelink mobile app help - Advise non-lodgement of tax return

Instructions on how to tell us you or your partner don’t need to lodge a tax return using the Express Plus Centrelink mobile app.

 

If you're not sure if you need to lodge a tax return, there’s help available. Use the Do I need to lodge a tax return? tool on the Australian Taxation Office (ATO) website.

Common reasons you may need to lodge a tax return include:

  • having taxable income above the tax-free threshold
  • having tax withheld from any amount of income
  • having a child support assessment, if you haven’t got an income support payment for the full financial year.

If you or your partner don’t need to lodge a tax return, you need to tell us. This is if you get Family Tax Benefit or Child Care Subsidy. We’ll need to know both of the following:

  • if you or your partner don’t need to lodge a tax return
  • your or your partner’s income for the financial year.

This is so we can balance your payments and make sure we paid you the correct amount.

Read more about balancing your family assistance payments.

We may display your salary and wages in this service. This will happen if your employer does their payroll reporting through Single Touch Payroll.

Wait until you get your final pay before telling us and the Australian Taxation Office (ATO) that you don’t need to lodge a tax return. This means your income for the whole financial year will display.

If your income isn’t correct, you’ll be able to edit it. Read more about Single Touch Payroll on the ATO website.

The screenshots in this guide are from an Android device. Some screens may look different if you’re using an iOS device.

Step 1: get started

Select More from your home screen.

Select Advise tax non-lodgement.

Before you begin, read the information on the screen. We’ll tell you to contact the ATO if we can’t accept your non-lodgement advice.

Then select Next.

Step 2: select the financial year

Read the details carefully. Select the financial year you need to advise non-lodgement for. In this example, we’ve chosen the 2020-2021 financial year.

Step 3: tell us about your situation

We’ll ask you if you want to update details about yourself, your partner, or both you and your partner.

Select who doesn’t need to lodge a tax return, then Next.

In this example we’ve selected Me and JANE.

We’ll ask you if you intend to lodge a tax return. Select either:

  • Yes if you intend to lodge a tax return
  • No if you don’t need to lodge a tax return.

Then select Next.

In this example we’ve selected No.

If you have a partner, you’ll need to give us their answers too.

In this example, we’ve selected No, your partner doesn’t need to lodge a tax return.

Then select Next.

Step 4: give us your income details

You’ll need to tell us your taxable income details.

If you got a taxable payment from us, we’ll include this amount for you. You can’t enter a lower amount than what we paid.

You will need to add either of the following taxable payments you got from us:

  • Consumer Travel Support Program
  • Pandemic Leave Disaster Payment.

If you got other taxable government payments, you must add these in. These payments may be from another government department, for example Veterans Affairs. Find out more government payments and allowances on the ATO website.

You might get some payments from us that aren’t taxable. You don’t need to include any of the following as part of your taxable income details:

  • Family Tax Benefit
  • Child Care Subsidy
  • child support received
  • Carer Allowance
  • Economic Support Payments
  • Australian Government Disaster Recovery Payment (AGDRP) or ex-gratia Disaster Recovery Payment
  • tax-free Disaster Recovery Allowance (DRA) or ex-gratia DRA received for a 2020-21 bushfire event.

If the amount shown is correct, select Next to continue.

If the amount shown is wrong, enter the correct amount by selecting one of the following options:

  • Taxable salary and wages
  • Taxable government payments
  • Other taxable income (profit and loss).

In this example, we've selected Taxable salary and wages.

Enter the correct amount in whole dollars, then select Save.

If you update your taxable income, and we have payroll information from the ATO you’ll see a message. Read it carefully then select OK to continue. Correct the amount in whole dollars, then select Done.

We’ll ask if you had tax withheld on any income you got in the financial year.

Select either:

  • Yes if you had tax withheld
  • No if you didn’t have tax withheld.

Then select Next.

Other income details

You’ll need to tell us your other income details. If you had any other income, enter it next to the correct income type.

If you got a Centrelink tax-free pension or benefit we’ll include this amount for you. You can’t enter a lower amount than what we paid.

If you got other tax-free government payments, you must add these in. These payments may be from another government department, for example, Veterans Affairs. Find out more government payments and allowances on the ATO website.

To make updates, select the income type you want to update.

Then select Next.

Child support income

You need to tell us if you got child support or were registered to get it.

Select either:

  • Yes if you got child support or were registered to get it
  • No if neither apply.

Then select Next.

If you need to:

  • tell us your partner’s taxable income details, go to Step 5
  • review and submit, go to Step 6.

Step 5: give us your partner’s income details

You’ll need to tell us your partner’s taxable income details. If your partner had income from employment, ask them for these amounts.

If your partner got a taxable payment from us, we may include this amount for you. We’ll include it if you have permission to view their record. You can’t enter a lower amount than what we paid.

You will need to add either of the following taxable payments your partner got from us:

  • Consumer Travel Support Program
  • Pandemic Leave Disaster Payment.

If your partner got other taxable government payments, you must add these in. These payments may be from another government department, for example, Veterans Affairs. Find out more about government payments and allowances on the ATO website.

You might get some payments from us that aren’t taxable. You don’t need to include any of the following as part of your partner’s income details:

  • Family Tax Benefit
  • Child Care Subsidy
  • child support received
  • Carer Allowance
  • Economic Support Payments
  • Australian Government Disaster Recovery Payment (AGDRP) or ex-gratia Disaster Recovery Payment
  • tax-free Disaster Recovery Allowance (DRA) or ex-gratia DRA received for a 2020-21 bushfire event.

Enter the correct amount by selecting one of these options:

  • Taxable salary and wages
  • Taxable government payments
  • Other taxable income (profit or loss).

Enter the correct amount, then select Next.

We’ll ask if your partner had tax withheld on any income they got in the financial year.

Select either:

  • Yes if they had tax withheld
  • No if they didn’t have tax withheld.

Then select Next.

Other income details

You’ll need to tell us your partner’s other income details. If they had any other income, enter it next to the correct income type.

If your partner got a Centrelink tax-free pension or benefit we may include this amount for you. We’ll include it if you have permission to view their record. You can’t enter a lower amount than what we paid.

If your partner got other tax-free government payments, you must add these in. These payments may be from another government department, for example, Veterans Affairs. Find out more about government payments and allowances on the ATO website.

To make updates, select the income type you want to update.

Then select Next.

Child support income

You need to tell us if your partner got child support or was registered to get it.

Select either:

  • Yes if your partner got child support or was registered to get it
  • No if neither apply.

Then select Next.

Step 6: review and submit

It’s important you check your details are correct. You may not be able to change your details after you submit them.

Select either:

  • Edit if you need to make a change
  • Next to continue.

Read the declaration. If you understand and agree with the declaration, select I agree and submit.

Get your receipt

We’ll give you a receipt to confirm your update has been successful. Make a note of the Receipt ID for your records.

If your non-lodgement advice is successful, we’ll use this information to balance your Family Tax Benefit and Child Care Subsidy. When we’ve balanced your payments, we’ll write to you to let you know.

If your non-lodgement advice hasn’t been successful, we’ll tell you why and what the next steps will be. Make a note of the Receipt ID for your records.

If the information suggests you may need to lodge a tax return, we won’t accept the non-lodgement advice.

Select either:

  • Information you provided to view a summary of the information given
  • Next to continue.

We’ll tell you what the next steps are. Select Finish to go back to your home screen.

Step 7: sign out

For your privacy and security, sign out when you’ve finished using the app.

To sign out, select More.

Then select Sign out.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 11 August 2021