Contact us
You can get in touch with us when you need help a few different ways. Save time by using self service through myGov and your Centrelink online account.
We’ll close on Friday 25 December, Monday 28 December and Tuesday 29 December 2020 for Christmas. We’ll also close on Friday 1 January 2021 for the New Year holiday. Read about public holiday closures, reporting and payment arrangements.
Get in touch
Phone us Call us for information about payments and services for Centrelink, Medicare, and Child Support.
Connect with us on social media You can connect with us through our official accounts. Use our social media to ask us questions and stay up to date.
Write to us Request or send us information about our payments and services in writing.
Self service You can do most of your Centrelink, Medicare and Child Support business with us online or by self service.
Feedback We value your feedback. Make a complaint, give a compliment or offer a suggestion. Your feedback helps us improve our service.
Find us Find us at one of our service centres. We can help with payment and service information for Centrelink, Medicare and Child Support. Helpful information
Information to help you save time by using self service. Here are some of the common tasks that people found helpful. You can do these through myGov and your Centrelink online account.
How to report your income to CentrelinkYou can report your employment income in different ways. Update my details including my phone number, address and where I liveInstructions on how to update your address, accommodation and contact details using your Centrelink online account. Request a documentInstructions on how to view, print and save your documents using your Centrelink online account. Link a service to an existing online accountHow to link a service to your myGov account if you have an online account with that service. Customer service changesSometimes there are interruptions to our service delivery. This may include a natural disaster, public holiday or system maintenance. Reporting fraudIf you suspect someone may be committing fraud against Centrelink, Medicare or Child Support, you should report it.
If you need to call us about:
- business and employer matters, use our business and employer contact information
- health professional services, use our health professionals contact information
- government stakeholder, media and career, use our corporate contact information.
Page last updated: 23 November 2020
This information was printed 27 November 2020 from https://www.servicesaustralia.gov.au/individuals/contact-us. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.