There are a few things you need to tell us so we can pay you the right amount of Age Pension. You must tell us within 14 days if:
- your circumstances change, including changes to your income and assets
- you or your partner get paid any income from employment, regardless of the amount.
If you have scheduled reporting, you must report any changes of circumstances during the period you’re reporting for when you report. This includes any employment income you or your partner have been paid. If you’re travelling outside Australia, you must contact us the day before you leave. This is so we pay you the right amount and you don’t get a debt. If you have scheduled reporting, you must report by 5 pm on the day we ask you to report, even if you don’t have any employment income. If you report late your payment may be delayed or cancelled.
You also need to tell us if your financial investments have changed.
If you have employment income, you don’t need to give us any payslips unless we ask you for them.
You may need to tell us if you’re leaving Australia.
We may be able to help you claim a pension from another country.
You can use Centrepay to pay many types of bills, such as bills for phone, electricity or rent.
How to tell us
If your Centrelink online account is linked to myGov you can tell us about changes to your circumstances online. To do this, sign in to myGov and select My details.
You can also tell us using either:
Read more about what you can do using self service.
We have Centrelink online account guides that can help you update your income and assets.
If you don’t have access to a self service option please call the Centrelink Older Australians line.
You can authorise a person to handle things for you. Read more about getting someone to deal with us on your behalf.
To find out more about your payment, sign in to myGov and select My payments. There, you’ll be able to see information including how we work out your payment and how much we’ll pay you.
Contact numbers available on this page.
Centrelink older Australians line
Use this line if you’re an older Australian and need help with your Age Pension, Commonwealth Seniors Health Card, Pensioner Concession Card or another service.
There are other ways you may want to contact us.