Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

Christmas and New year public holiday closures

Our service centres, agents, access points and most call centres close for national public holidays.

We’ll be closed:

  • Thursday 25 December 2025
  • Friday 26 December 2025
  • Monday 29 December 2025
  • Thursday 1 January 2026.

Smaller sites for rural and regional communities may have extended closures.

This means you’ll need to do your business with us online or by phone self-service.

Read more about public holiday reporting and payment dates.

Employment income may affect your payment from us. To make sure we’re paying you the right amount, you need to report your and your partner’s gross employment income.

Your gross income is the amount your employer pays you before tax and other deductions. You can find your gross pay amount on your payslip.

You don’t need to report your or your partner’s income if both of the following apply:

  • you get either Age Pension or Disability Support Pension because you’re blind
  • you don’t get Rent Assistance.

If your partner is getting a payment from us, they’ll still need to report your income. They won’t need to report if they’re also blind, getting Age Pension or DSP and not getting Rent Assistance.

When you get a payment from us, you need to know:

You can get reminders to report to make sure you report your employment income.

You must report your employment income to us to make sure we pay you the right amount.

Use our interactive video on what you need to know and do to report your income.

Page last updated: 8 October 2025.
QC 30331