Contact us

Call us for information about payments and services for Medicare, Centrelink or Child Support.

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

Request or send us information about our payments and services in writing. Learn how to return mail to us if it’s not for you.

We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.

Find one of our service centres, agents or access points. We can help with payment and service information for Medicare, Centrelink and Child Support.

Keep up to date on changes to our services, letting us know your circumstances have changed and your responsibilities when dealing with us.

If you believe someone may be committing fraud or there’s cyber security system risk in our online systems, you should report it.

There may be times we engage with you to improve our services or for a payment accuracy review.

There are different ways to access information from us. You can access information through freedom of information, personal information releases and the Privacy Impact Assessment Register.