Connect with us on social media

You can connect with us through a number of official accounts. Use our social media to ask us questions and stay up to date.

It’s important to remember, it’s not safe to share personal information like your CRN or Medicare number on social media.

Our social media accounts

We have a number of tailored accounts where we post about payments and services and answer your questions. We give useful tips and updates on relevant issues. We also share customer and staff stories, and insights into the work that our staff do.

You can find this information on these social media accounts:

Services Australia

Family Update

Seniors Update



Hank Jongen


Our social media survey

Your feedback helps us improve our services. We may ask you to do a quick survey after you interact with us on social media. This 60 second survey is optional.

Our social media policies

We use social media to communicate with the public and stakeholders about our payments and services.

Read more about social media in Services Australia.

Page last updated: 17 November 2022