The screenshots in this guide are from a computer. The page layout will look different if you’re using a mobile device.
Step 1: get started
Sign into myGov or the myGov app and select Child Support.
From the menu, select My profile then My profile summary.
From the My profile summary page, select Edit Name.
Step 2: update name details
On the Edit name page, enter your new details, including your:
- Title (optional)
- First name
- Middle name (optional)
- Last name.
Tell us if you’d like to add a preferred name. Select either:
- Yes, to tell us you want to add a preferred name and go to step 3
- No, to tell us you don’t want to add a preferred name, then select Next and go to step 4.
Step 3: update preferred name
If you selected Yes to add a preferred name, provide your details, including your:
- Preferred title (optional)
- Preferred first name
- Preferred last name.
Select Next and go to step 4.
Step 4: review and submit
We’ll give you a summary of the details you’ve told us about.
Check the Name details to make sure they’re correct.
Select either:
- Edit name if you need to make any changes
- Cancel if you don’t want to continue.
If all of the details are correct, read the declaration. If you understand and agree with the declaration, select I have read, understood and accept the declaration. Then select Submit.
Step 5: receipt
We’ll give you a receipt when you submit your update. Make note of the Receipt ID for your records.
The information you’ve updated may not appear in your online account straight away.
Select any of the following:
- Save receipt to keep a copy of your receipt
- Back to My profile summary to view and edit other details
- Return Home to go back to your online account homepage.
Step 6: sign out
From your homepage, you can complete other transactions or select Return to myGov to go back to your myGov account.
For your privacy and security, sign out when you have finished using your myGov account.
We have other guides to help you. Read about help for myGov, online accounts and mobile apps.