Carer resources for community groups

We have resources to help you share information with carers who want to or already get certain payments from us.

Caring for someone can be life changing and it’s important to know there’s help available.

We know community groups play an important role providing services and support to carers and their families.

Watch this video to learn more about working while getting Carer Payment.

We’ve put together an eKit with resources for you to help carers who want to either:

  • claim a payment from us
  • understand how to keep getting their payment.

By using the eKit, you agree to share its content exactly as it’s provided. Please don’t change the designs or content.

Payments for carers eKit

This eKit will help carers understand what support is available to them and how to keep getting carer payments from us.

In this eKit, you’ll find these resources to support your conversations with carers:

  • a customer factsheet about information about payments for carers
  • a customer factsheet about what you need to know if you get a payment for caring
  • a newsletter article about Carer Supplement and Child Disability Assistance Payment
  • social media tiles about carer payments
  • talking points to help you answer questions from carers who want to work while getting Carer Payment.

Download a copy of the resources zip file and open it on your device.

Payments for carers eKit

Information in other languages

We have resources in various languages about:

More information

Find out more about:

Page last updated: 23 December 2025.
QC 81158